LAST UPDATE: 10-03-10
This month from NetSupport Software,

Latest NetSupport News Read Now
Desktop Alerting Solution - NetSupport Notify
PC Remote Control Software - NetSupport Manager
Desktop and Asset Management - NetSupport DNA
Web Based Helpdesk Solution - NetSupport DNA Helpdesk
On-Demand Remote Support and Customer Interaction - NetSupport 24-7
Classroom Instruction, Monitoring and Management - NetSupport School
Desktop Security, Lockdown and Restore - NetSupport Protect
Come and Meet NetSupport - NetSupport Out & About
Online Support and "My Support" Registration - Sign Up For Free


All of our products are now Windows 7 compatible.



2010 has already seen NetSupport add to its growing list of industry awards and accolades. In education our market-leading Classroom Management solution, NetSupport School, was named a finalist in the Leadership & Management Solutions category at the prestigious BETT Awards, while NetSupport's global reputation as a leading supplier of educational software was rewarded with a nomination for Exporter of the Year at the Education Resources Awards.


Our corporate solutions have also been recognised and for the second year running, NetSupport DNA Helpdesk has been named Service Management Product of the Year at the Network Computing Awards.
NetSupport Notify and NetSupport DNA were short-listed in the Messaging Product and Software Product of the Year categories respectively.







NetSupport Join With Microsoft For Launch of Windows MultiPoint Server 2010

NetSupport are delighted to announce a new collaboration with Microsoft.


Windows MultiPoint Server 2010 is a new low-cost shared-resource computing solution for schools aimed at providing more students with access to a computer. With Windows MultiPoint Server you use a single ‘host’ computer to give multiple user stations access to computing for a fraction of the purchase, maintenance and operating cost of the traditional one-to-one computing model. Even energy consumption and associated costs can be lower because you’re only powering one computer and its associated stations rather than multiple computers.

To support this technology NetSupport have developed NetSupport School Centralized Computing Edition (CCE), a specially optimised version of NetSupport School that provides teachers in MultiPoint Server environments with best-of-breed class management tools.

CLICK HERE to learn more.



The latest addition to NetSupport's product range, NetSupport Notify, provides a cost-effective, secure and powerful desktop notification and alerting solution for both school and corporate networks.

Designed to get round the immediacy issues of more traditional forms of communication, NetSupport Notify enables you to deliver attention-grabbing alerts and notifications direct to your users' desktops.

Click Here to find out more and to download a free 30-day trial.




NetSupport Manager v10.60 - the market leader for PC Remote Control now offers full support for Windows, Linux, Mac, CE, Mobile, Windows 2008, Windows Vista and Windows 7.

The latest evolution in Remote PC support and desktop management. Monitor multiple systems in a single action, deliver hands on remote support or interactive training. Gather real-time inventory and system data. NetSupport Manager provides the ability to support Windows, Mac, Linux, Solaris and mobile devices all from a single console.

View a brief tour of NetSupport Manager 10 here.

Click Here to find out more and to download a free 30-day trial.




IT assets account for the largest proportion of the overall IT spend, therefore ensuring they are properly managed and maintained becomes one of the highest priority corporate goals for any organisation where TCO (Total Cost of Ownership) is high on the agenda.

NetSupport DNA provides a modular solution offering Hardware and Software Inventory, Software License Management, PC and Network Alerting, User and Change Management, Application and Internet Metering, Software Distribution and a Web based Helpdesk solution.

Recently launched NetSupport DNA v3.0 incorporates a number of highly relevant enhancements designed to help Network Managers meet the support needs of the modern enterprise.

Key among these is the introduction of a new Energy Monitor component that provides department heads with a simple and concise high-level summary of potential energy wastage across an organisation by computer systems that are left powered on out of business hours.

New NetSupport DNA v3 was recently put through its paces by one of the IT industry's leading Test Labs. Click Here to read the full report.

Latest DNA Reviews: Vital, Network Computing & PCPRO

Click Here to find out more and to download a free 30-day trial.




Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential, together with ensuring an effective solution is in place to assist and support users of IT assets.

Available as a standalone application or as an integrated module of DNA, NetSupport DNA Helpdesk is a powerful and wholly web-based solution providing detailed recording and tracking of user Help Requests. NetSupport DNA Helpdesk features advanced implementation of ITIL processes.

Flexible and robust Ticket Management.
Full User Management capabilities.
Integration with NetSupport and 3rd party solutions.
Customisation to suit your individual needs.
Powerful and flexible Reporting.
Escalation and Notification.

Developed in accordance with the ITIL® Service Desk function described in OGC's ITIL® Service Support book.

New Version 2.8 now optimised for mobile devices.


NetSupport DNA Helpdesk was voted Service Management Product of the Year by Network Computing. Click here to read more.

Tech & Learning also put DNA Helpdesk to the test. To find out what they thought, click here.

Click here to find out more and to download a free trial.



Deliver Instant - On Demand - Support or pre-sales assistance to your customers anywhere in the world utilising any Internet connection. Flexible licensing and no software pre-installation.

The latest version of NetSupport 24-7 now includes :

  • A newly designed and enhanced Operator Console.
  • Support for Remotely Rebooting (and reconnecting to) a customer's PC.
  • PIN Code sessions (issue a customer a code, when entered they connect direct to you).
  • Enhanced MAC OS support for customers.
  • Additional international gateways for even faster remote control.
Try NetSupport 24-7 absolutely free for 14 days.

Click here - and you can be operational within minutes, no functional limitations and available to customise for your organisation.



Click here to find out more and see what the experts say.

 



Since 1994 NetSupport School has helped teachers and trainers improve the efficiency of ICT teaching by centrally instructing students on their computer. Year on year the product has evolved to ensure that it continues to meet the challenges of the modern classroom; introducing tools that monitor internet, application and printer activity, collaborative features that promote interaction between teacher and student and options that help reinforce key learning points.

Recently launched NetSupport School version 10.5 adds Audio Monitoring to the product's already extensive list of management tools. Take a look at what else is new in version 10.5 - click here.

View a brief tour of NetSupport School, click here.

White Papers:

Using, Monitoring and Controlling online resources and the internet.
Effective Classroom and Library Printer management.

Click Here to find out more and to download a free 30-day trial.





NetSupport Protect is the number one choice of IT administrators and technology co-ordinators to protect Windows® operating systems and desktops from unwanted or malicious changes.

NetSupport Protect provides a secure, reliable and productive computer environment. With its extensive list of security features and intuitive format, NetSupport Protect guarantees that users are getting the most out of their computing experience, whilst safeguarding both the configuration and content on their systems.

NetSupport Protect now includes as standard integrated hard disk protection and roll back technology. In addition to the existing functionality that keeps users on task by locking down desktop configuration, the product now also effortlessly protects your operating system and associated files from accidental or malicious deletion and provides a mechanism for automatic restoration on re-boot.

Click here to learn more and download a FREE 14 day trial.


Upcoming Events

IPON 2010
Jaarbeurs Utrecht, Netherlands

10 March 2010 to 11 March 2010

 


 

Service Desk & IT Support Show
Stand 824 London Earls Court

27 April 2010 to 28 April 2010

 


 

Interop Las Vegas
Booth #2624, Mandalay Bay Convention Center, Las Vegas

27 April 2010 to 29 April 2010

 


 

Region One ESC Technology Conference
Booth #182, South Padre Island Convention Centre, Texas

11 May 2010 to 13 May 2010

 


 

RSC Northwest Annual Event 2010
Premier Suite, Reebok Stadium, Bolton

22 June 2010

 


 

ISTE 2010
Booth #1762, Colorado Convention Center, Denver.

27 June 2010 to 30 June 2010

 


 


My Support - FREE automated notifications and updates for your licensed products.

Sign up for FREE to the NetSupport "My Support" service today. If you have a licensed copy of any of our products, once registered you will receive product updates and technical documents direct to your Inbox. When a new version of each product is released you will also automatically have access to your updated license key on release day, and will be able to download your new product setup files without using our normal registration process. Register today.

Telephone Technical Support is available 9am - 5pm (gmt), on +44 (0)1778 382272
Also, why not contact Technical Support via our live Chat service.



Phone: +44 (0)1778 382270
Fax: +44 (0)1778 382280
e-mail: sales@netsupportsoftware.com

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