How do I create a report for use with DNA Helpdesk

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Summary

The NetSupport DNA Helpdesk product uses the Crystal Reports engine to generate and display the reports within the Helpdesk. Within the Reports management section of the Helpdesk you have the ability to upload your own custom reports to the Helpdesk. These reports must be a Crystal Report file created with Crystal Reports version 9 or later.

At the bottom of this document there is a link where you can download a guide that will assist you in creating Crystal Reports that can be used with the DNA Helpdesk product

For information on the structure of the NetSupport DNA Helpdesk Database please see http://www.netsupportsoftware.com/support/td.asp?td=546

If you require any further assistance please contact NetSupport Technical Support support@netsupportsoftware.com

Applicable Product(s) : DNA Helpdesk 2.00 ,DNA Helpdesk 1.01 ,DNA Helpdesk 1.00 ,DNA Helpdesk 1.02 ,
Applicable Operating System(s) :, Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows XP
Associated Files : Guide to Creating Reports for DNA Helpdesk.pdf (661508kb)
Date Created : 28-9-2006 00:00:00
Date Modified : 11-3-2008 15:27:59
Revision Number : 2

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